Supervise day-to-day operations, ensuring timely and accurate task execution.
Lead and motivate team members to achieve performance targets and service goals.
Monitor productivity, identify process gaps, and suggest actionable improvements.
Track and report operational metrics to management for performance analysis.
Assist in scheduling, resource planning, and workload allocation.
Conduct regular check-ins, performance reviews, and provide feedback or training when needed.
Ensure adherence to company policies, workflows, and quality standards.
Collaborate with other departments to resolve operational issues and maintain smooth coordination.
2–4 years of experience in operations, supervision, or team coordination.
Strong leadership, communication, and people management skills.
Organized, detail-oriented, and capable of handling multiple priorities.
Proficient in using CRMs, project management tools, and reporting dashboards.
Analytical mindset with a focus on efficiency and problem-solving.
Reliable, proactive, and comfortable in fast-paced work environments.
Experience in a startup or process-driven company is a plus.
Play a key role in leading day-to-day operations and driving team success.
Work in a structured yet dynamic, growth-oriented environment.
Opportunities to grow into Operations Manager or cross-functional leadership roles.
Exposure to modern tools, data-driven decision-making, and process automation.
Supportive culture that values ownership, accountability, and continuous improvement.