Manage accounts receivable and client billing cycles across multiple clients.
Prepare, review, and send accurate invoices based on contract terms and operational data.
Reconcile billing data across systems such as CRM, call tracking tools, and spreadsheets.
Maintain detailed checklists and documented processes to prevent billing errors.
Identify, investigate, and resolve discrepancies before invoices are sent.
Ensure duplicate billing is avoided through systematic QA and validation steps.
Communicate clearly and professionally with clients regarding billing questions or disputes.
Maintain organized records, backups, and audit trails for all billing activity.
Meet strict billing deadlines and manage multiple billing schedules simultaneously.
Proven experience as a Billing Specialist or in Accounts Receivable (AR).
Strong invoicing and reconciliation experience across multiple data sources.
Advanced skills in Google Sheets and Excel (pivot tables, formulas, filters).
Highly detail-oriented with a checklist- and process-driven mindset.
Experience managing billing for multiple clients without missing deadlines.
Professional and confident client communication skills.
Familiarity with accounting or invoicing software (QuickBooks, Xero, FreshBooks, or similar).
Bonus: experience in a marketing agency, lead generation, or performance-based billing environment.
Work in a structured, process-driven billing environment with clear expectations.
Handle meaningful financial responsibility with real impact on client relationships.
Use modern tools, automation, and documented workflows.
Clear performance standards and accountability.
Opportunity to grow within finance operations and billing leadership roles.